Shipping policy

Delivery

All products sold through baselevelstudio.com are digital downloads. No physical products are shipped.

After successful payment, your purchased files are made available for immediate download. You will also receive an order confirmation by email. Where applicable, a download link will be included in the confirmation email.

Please ensure that the email address provided during checkout is correct.

If you experience any issues accessing your download, please contact us at baselevelstudio@gmail.com

Delivery Time

Digital products are generally available immediately after successful payment.

In exceptional cases, technical delays may occur. If your download is not available within a reasonable time, please contact our support.

Shipping Costs

Since no physical goods are shipped, no shipping costs apply.

Payment

We accept the following payment methods:

Shopify Payments

Visa

Mastercard

American Express

Apple Pay

Google Pay

PayPal

Payment is due immediately upon completion of the order.

Order Confirmation

After placing your order, you will receive an automatic confirmation email.

The purchase contract is concluded in accordance with our Terms & Conditions.

Contact

For questions regarding your order or download:

E-mail: baselevelstudio@gmail.com

Further contact details can be found in our Legal Notice.